Research

The Integrity Institute’s research comes directly from the people who know platforms best—600+ trust and safety professionals from 80+ tech companies across 23 countries. We transform their expertise into original research, industry best practices, and policy guidance.

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Topic
Type
Response to ITS Rio’s Request for Research on Brazilian Digital Market Regulations
Carmen Garcia-Quiroz Carmen Garcia-Quiroz

Response to ITS Rio’s Request for Research on Brazilian Digital Market Regulations

By: Edgard Oliveiram, Spencer Gurley, Brandon Karagozian, and April Lat

The Integrity Institute responded to a request for research on digital market regulations in the Brazilian context. Drawing on international models, we recommended a Brazil-specific approach including a functional and technology-neutral definition of "digital markets," safeguards, and a phased five-year implementation plan backed by new technical capacity.

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Platform Datasets: Challenges, Insights, and Examples for Researchers under Article 40 of the Digital Services Act
Transparency Sofia Bonilla Transparency Sofia Bonilla

Platform Datasets: Challenges, Insights, and Examples for Researchers under Article 40 of the Digital Services Act

This report aims to assist researchers studying risks and harms outlined in the Digital Services Act and the Code of Practice on Disinformation by enabling an understanding of the relevant data that exists within platforms and that which is accessible via APIs–and the relationships between internal data and public facing APIs.

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AI Chatbots and Youth Mental Health: A Review of Research
Child Safety Multiple Authors Child Safety Multiple Authors

AI Chatbots and Youth Mental Health: A Review of Research

Integrity Institute staff and membership have compiled a review of research specifically focused on the impact of LLM-powered chatbots on youth mental health. Building on research conducted with Integrity Institute members through the Generative Identity Initiative, this report identifies key themes from research into LLMs and youth mental health.

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Prevention by Design: A Roadmap for Tackling TFGBV at the Source
Gender Multiple Authors Gender Multiple Authors

Prevention by Design: A Roadmap for Tackling TFGBV at the Source

While existing solutions to tech-facilitated gender-based violence (TFGBV)—such as content moderation—address harm reactively, they place the burden of safety on victims. We partnered with the Council on Technology & Social Cohesion to advocate for a proactive, design-focused approach that embeds safety and user empowerment into social media platform design.

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Global Transparency Audit
Transparency Multiple Authors Transparency Multiple Authors

Global Transparency Audit

We’ve developed a comprehensive evaluation of the current state of platform transparency, including an analysis of reports submitted by platforms under the Digital Services Act (DSA). This report highlights how to strengthen global transparency efforts to achieve more meaningful transparency.

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Who Voters Trust for Election Information in 2024
Elections Multiple Authors Elections Multiple Authors

Who Voters Trust for Election Information in 2024

With the Bipartisan Policy Center and the States United Democracy Center, we released new survey results exploring how Americans consume, assess, and engage with election information in 2024. We found that Americans learn about elections primarily through television and social media. Authoritative sources may struggle to break through or create universal narratives amidst a crowded information environment.

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